Lender review
Home / Our Lenders /
Newcastle Permanent Building Society
LoanCaddie Opinion
Newcastle Permanent scores very highly in terms of customer service and satisfaction. They are one of the few lenders that address complaints on online forums. You can expect this to continue given their customer ownership structure which means they are not in it to make a profit.
Facts and lender background
History
Newcastle Permanent is a building society with more than 115 years of experience.
Size
Newcastle Permanent has almost $11bn in assets.
Credit Rating
Ownership
Newcastle Permanent is 100% owned by its customers.
Funding
Newcastle Permanent is 80% funded by customer deposits.
Customer service
Product Review Rating
average is 2.1 / 5
Branch network
Newcastle Permanent has over 50 branches across regional NSW.
Internet banking
Internet banking is available.
ATM/EFTPOS
Customers can withdraw cash free of charge from any of the major banks ATMs.